MSM Cyber Solutions

WHO IS MSM CYBER SOLUTIONS?

MSM Cyber Solutions is a GSA-registered, veteran owned, and woman-owned enterprise. We remain unmatched in our delivery of multi-tiered IT services. We support the Public Sector by providing NIST-compliant IT systems and services. Our Private Sector systems and support follow ISO/IEC 27032:2023 guidelines. Our staff is prior Law Enforcement, and we provide both Agency Support and Victim Support. Along with a working knowledge of investigative processes, our certified staff is able to initiate evidence Chain of Custody, perform Digital Forensics, assist with Identity Theft Recovery, and provide Security Assessments that cover both physical and electronic.

Choosing someone to trust with the technology that we all depend on as part of our everyday lives is not an easy decision. At MSM Cyber Solutions, we don't take that decision lightly and we strive to continue earning that trust from our customers. Our integrity is paramount to us and at the forefront of every customer relationship we form. Whether you're struggling at home with your personal computer, or your mission-critical systems are in need of a tech refresh, you'll be as thankful as we will that you trusted us to support you.

* certifications can be provided for verification

Data Usage, Retention, and Deletion Policy

Effective Date: [Insert Date]
Company: MSM Cyber Solutions
Products Covered: 3BFit (Bodies By Brian Fitness) mobile application and related services

1. Data Usage

We collect and process user data strictly for the purpose of delivering application functionality, improving user experience, and maintaining service integrity.

Data is used to:

Provide core fitness tracking features (e.g., nutrition, workouts, body composition)
Synchronize user data across devices
Maintain account authentication and session management
Improve product performance and reliability
Provide customer support and respond to inquiries

We do not sell user data.

2. Data Storage Architecture

User data may be stored in:

Secure cloud infrastructure (Supabase backend)
Local device storage for offline functionality (e.g., AsyncStorage)

Data synchronization follows a deterministic conflict resolution model based on timestamp authority (Last-Write-Wins) .

3. Data Retention

We retain user data:

For as long as the account remains active
As required to provide application functionality
As necessary to comply with legal obligations

Inactive accounts may be subject to archival or deletion after a prolonged period of inactivity.

4. Data Deletion

Users may request deletion of their data at any time.

Deletion includes:

Removal of cloud-stored records
Removal of associated identifiers
Permanent deletion of user-generated data

Some data may persist temporarily in backups but will be purged in accordance with retention cycles.

5. User-Controlled Deletion

Where available, users may:

Delete individual records within the app
Reset or clear stored data
Request full account deletion through support

6. Exceptions

We may retain limited data if required to:

Comply with legal obligations
Prevent fraud or abuse
Enforce Terms of Service

Marketing Policy

Effective Date: [Insert Date]

1. Marketing Communications

MSM Cyber Solutions may send communications related to:

Product updates
Feature releases
Service notifications
Promotional content (if opted-in)

2. Opt-In and Opt-Out

Users:

Must opt-in to receive marketing communications where required by law
May opt-out at any time via:
- Email unsubscribe links
- In-app settings (where available)
- Direct support request

3. Data Usage for Marketing

We may use limited user data to:

Personalize messaging
Improve campaign relevance
Measure engagement

We do not:

Sell marketing data to third parties
Share personal data for third-party advertising

4. Third-Party Services

If third-party tools are used (e.g., analytics or email services), they are:

Contractually obligated to protect user data
Restricted from using data outside authorized purposes

5. Children’s Data

We do not knowingly market to individuals under 13 years of age.

Privacy Policy

Effective Date: [Insert Date]

1. Information We Collect

We may collect:

Account Information

Name
Email address
Authentication provider data (Google, Apple, etc.)

Health & Fitness Data

Body composition metrics
Nutrition and meal logs
Workout activity
Recovery and vitals data

Technical Data

Device identifiers
App usage data
Session and sync metadata

2. How We Use Information

We use data to:

Provide and operate the application
Sync data across devices
Improve performance and reliability
Provide customer support

3. Data Security

We implement:

Row-Level Security (RLS) at the database layer
Authenticated access controls
Encrypted communication channels

Users can only access their own data based on authentication context.

4. Data Sharing

We do not sell or rent personal data.

We may share data:

With service providers strictly for operational purposes
If required by law or legal process

5. User Rights

Users may:

Access their data
Request correction
Request deletion
Withdraw consent where applicable

6. Data Synchronization

To ensure consistency across devices, we use a deterministic synchronization model based on:

Timestamp comparison
Session authority
Local fallback in edge cases

7. Children’s Privacy

Our services are not intended for children under 13.

8. Changes to This Policy

We may update this policy periodically. Continued use of the service constitutes acceptance of changes.

Support Policy

Effective Date: [Insert Date]

1. Support Scope

MSM Cyber Solutions provides support for:

Account access issues
Data synchronization issues
Application errors or bugs
General usage guidance

2. Support Channels

Support may be provided through:

Email
In-app feedback tools
Official website contact forms

3. Response Times

Typical response times:

Initial response: 24–72 hours
Resolution time varies based on issue complexity

4. User Responsibilities

Users are responsible for:

Providing accurate information when requesting support
Maintaining account security
Keeping applications updated

5. Limitations

We do not guarantee:

Immediate resolution
Compatibility with all devices or environments
Continuous uninterrupted service

6. Feedback and Issue Tracking

User feedback may be:

Logged
Categorized
Used to prioritize future development

Internal tracking systems may be used to manage feedback lifecycle.

Terms Of Service Policy

Effective Date: [Insert Date]

1. Acceptance of Terms

By using 3BFit or services provided by MSM Cyber Solutions, you agree to these Terms.

2. Eligibility

You must:

Be at least 13 years old
Provide accurate account information

3. Use of Service

You agree not to:

Misuse the platform
Attempt unauthorized access
Interfere with system integrity

4. Health Disclaimer

3BFit provides fitness and nutrition tracking tools.

It does not:

Provide medical advice
Replace licensed medical professionals

Users should consult qualified professionals before making health decisions.

5. Intellectual Property

All application content, design, and functionality are owned by MSM Cyber Solutions.

Users may not:

Copy
Distribute
Reverse engineer

6. Account Termination

We reserve the right to:

Suspend or terminate accounts for violations
Remove data associated with abusive activity

7. Limitation of Liability

MSM Cyber Solutions is not liable for:

Indirect or consequential damages
Data loss beyond reasonable control
Health outcomes resulting from app usage

8. Modifications

We may update these Terms at any time. Continued use constitutes acceptance.

9. Governing Law

These Terms are governed by applicable laws in the jurisdiction of operation.